Acknowledge

Please note my fidgety feeling is rapidly fading into sleep deprivation.

Sometimes doing your job well is rewarded in ways besides monetary compensation. I figured out how to save a customer several hundred dollars. Much to my chagrin, he has been extremely thankful and continues to say things that put these hairline fractures in my icy heart. Our e-mails have been been mostly platonic, with occasional good wit interspersed. He attached a tender note to one of his payments with the words "Thanks so much...I owe you something." Little does he know, his benign words have been plenty rewarding.

When people do a good job, you should tell them so.